Refund & Cancellation Policy
Last updated: 4 September 2026
1. Overview
This Refund & Cancellation Policy applies to all digital products purchased on https://devnetb.tech from DEV NETBio Academy.
Because our products are digital PDFs delivered immediately after payment, refunds are limited and follow the timelines below.
2. Cancellation before payment
You may abandon checkout at any time before completing payment. No amount will be charged if payment is not successful.
3. Cancellation after payment
Once payment is successfully captured and digital access has been granted (access email / OTP flow completed or documents unlocked), the order is considered delivered.
Cancellation requests after successful delivery of digital content are generally not accepted, except under the eligible refund cases listed below.
4. Eligible refund cases
You may request a refund within 48 hours of purchase if:
- You were charged more than once for the same course (duplicate payment)
- Payment succeeded but you did not receive the access email and our support team cannot restore access within a reasonable time
- You received a substantially incorrect or corrupted file that we cannot replace
- A technical error on our platform prevented delivery despite successful payment
5. Non-refundable cases
Refunds will not be issued if:
- You simply changed your mind after receiving access
- You purchased the wrong course by mistake after access was delivered
- You are dissatisfied with exam results or personal performance
- Content was downloaded, viewed, or shared in violation of our Terms
- Access was revoked due to piracy or Terms violations
6. How to request a refund
Email Khareshalini832@gmail.com within 48 hours of purchase with:
- Registered account email
- Order ID / Razorpay payment ID
- Reason for the request and any screenshots
We will acknowledge your request within 2 business days.
7. Refund processing timeline
Approved refunds are initiated within 5–7 business days of approval. The amount is credited back to the original payment method. Your bank or UPI provider may take additional time to reflect the credit (typically 5–10 business days depending on the provider).
8. Chargebacks
Please contact us before raising a chargeback with your bank. Friendly fraud chargebacks after consuming digital content may result in permanent denial of future access.
9. Contact
For refund or cancellation help, visit Contact Us or email Khareshalini832@gmail.com, or call +91 97701 00833.